Agenda

Monday, March 2, 2020*


1:30-3:00 pm | OPTIONAL:   Security Officer Training | Allegheny AB
Maria Boyer, Bank of Clarke County; Dollie Kelly, C&F Bank; and Sandy Smith, Chesapeake Bank
Bank Security Officers are responsible for supervising the security program, annual reporting to the Board of Directors and the safety and protection of the bank’s employees. In this session we will cover these and other responsibilities of the Security Officer, as well as share a Security Officer’s report to the Board of Directors. The demonstration will include a Physical Security Inventory Checklist, a Robbery Risk Assessment and an Annual Security Report, and samples will be available to download.  Attendees will be able to leave with the confidence to execute them upon return to their Bank.

3:15-4:45 pm | OPTIONAL:   Project Management Best Practices | Allegheny AB
Tracy Elliott, Chesapeake Bank
Project management far exceeds getting stuff done on time, within the budget, and in scope.This session will explain how project managers become champions for their projects and help create a unified vision for success. While covering the fundamentals of project management, you will also walk away with materials and concepts you can implement immediately. This interactive session will allow you to test some of the best tools/tips for successful project planning and management.

5:00-6:00 pm | Welcome Reception | Colony ABCD
Sponsored by:  TBL Networks

Dinner on your own.  Enjoy your evening!

 

Tuesday, March 3, 2020*


7:30-8:30 am | Registration & Continental Breakfast with the Exhibitors | Colony ABCD

8:30-8:55 am | Welcome & Announcements | Tidewater Room

8:55-9:25 am | Industry Update | Tidewater Room
Bruce Whitehurst, Virginia Bankers Association

Traci Brown9:25-10:25 am | OPENING KEYNOTE:  Liar Liar Pants on Fire – How to Detect Lies, Fraud and ID Theft| Tidewater Room
Traci Brown, Body Language Expert
Learn to read fraudsters like a book with Traci Brown the Fraud-Busting Body Language Expert. You can quit second guessing your instincts and immediately tell fact from fiction when Traci teaches the nine telltale signs someone is lying, how to quickly uncover the truth and how to keep nefarious people from making you a victim. Discover how to win the game of ‘Two Truths and a Lie’ you play every day with clients, boss, your team and prospects. Protect your company’s hard-earned profits and catch would-be fraudsters before they can take away everything. In this fast paced session, you will discover how to use Traci’s 9-point Fraud Spotting System to separate the lies from the truth so you don’t innocently step into a business, life or reputation destroying event.

10:25-10:45 am | Networking Break in the Exhibit Hall | Colony ABCD

10:45 am-11:45 pm | Breakout Session #1, choose one:

  • Mitigating the Risks of the Innovative Branch | Allegheny AB
    Heather Wyson-Constantine, American Bankers Association
    In response to changing customer preferences and advancing technology, banks are incorporating more open spaces and innovative concepts into their branch designs. In this session, we will discuss what is driving this change and how banks continue to keep these branches secure. We will identify some of the physical and cyber threats that may be introduced into these environments and the procedural and technological banks are deploying to mitigate the risk.
  • The Changing Payments Landscape | Allegheny C
    Steve Kenneally, American Bankers Association
    This session will review the current payments landscape and the emerging technologies that bankers should be aware of when making strategic decisions. What should bankers consider when looking beyond checks and ACH towards new payment products like Zelle, TCH RTP, and FedNow? The session will also address the growing interest of central banks around the world to issue Central Bank Digital Currency (CBDC) and the possible effects this will have on banks.
  • Three Lines of Defense | Patriot Room
    Tracy Pastella, Chesapeake Bank, VBA Security & Risk Committee Co-Chair
    With using the three lines of defense approach to compliance and risk management, it provides opportunities for efficiencies as well as a proactive approach to reduce the likelihood of legal or regulatory consequences. Often with community banks, the compliance officer is the first, second and third lines when it comes to compliance. The presentation will provide context and examples of each line with interactive participation. Having insight on how and why exceptions occur, having the ability to identify sustainable recommendations to improve processes, and effectively communicating a clear understanding of the impact on the business unit establishes a structure for financial institutions’ growth and meet customers’ needs in this ever changing regulatory environment. When an organization is proactively identifying risk and collaborating as a team, the result is a strong foundation for growth.

11:45 am-12:50 pm | Lunch | Colony E

12:50-1:50 pm | Breakout Session #2, choose one:

  • Human Trafficking – What a Banker Should Look For | Allegheny AB
    Josh Brown, The Fauquier Bank
    Following the session you should be able to identify red flags that are a reasonable indicator that someone may be a victim of human trafficking, or quite possibly the trafficker.
  • ABA Core Platforms Committees Update | Allegheny C
    DJ Seeterlin, Chesapeake Bank
    The ABA Core Platform Committee is focused on ensuring that community and midsize banks can deploy the modern, innovative tools they need to compete effectively in today’s marketplace. That means helping member banks improve their relationships with core platform providers; promoting core innovation as a policy imperative; opening more opportunities for innovation; and providing recommendations for banks and their cores to move forward together. Working through its Core Platforms Committee, ABA has identified bankers’ top priorities for strengthening the bank-core relationships as data access, API deployment and contract fairness. The session will review the goals and current status of the work being done by the committee. This includes an overview of of direct meetings with management of the largest core providers and with several alternative core vendors.The session will include a discussion of the resources developed by the committee that are currently available to banks, and those in the works.
  • Emerging Risks | Patriot Room
    Mike Masella, Atlantic Union Bank
    This presentation will discuss an approach for implementing a framework to manage emerging risks as part of an ERM program. Topics will include defining, categorizing, rating, identifying and managing emerging risks. This presentation will also touch on how to leverage very low likelihood, very high impact risk exposures as well as thoughts on the use of scenario analysis as part of the ERM Framework. Finally, this presentation will address reporting on emerging risks.
  • Operations Roundtable Discussion** | Liberty Room
    Moderated by Lynne Clary, Citizens Bank & Trust

1:50-2:10 pm | Networking Break in the Exhibit Hall | Colony ABCD

2:10-3:10 | Breakout Session #3, choose one:

  • Cloud Computing Best Practices | Patriot Room
    David West, TBL Networks
    This discussion will cover topics including:

    • Public cloud adoption & trends
    • The evolution of the infrastructure landscape
    • Skills and concepts for next-generation engineers
    • Observability at scale for security and operations
  • Model Risk Management in an Evolving World | Allegheny C
    Merry Piotti, Wolf & Co.
    As technology continues to change the way we rely on and interpret data, developing a strong model risk management program becomes paramount to ensuring strategic decisions are made using reliable, accurate information. Many institutions are struggling as they try to harness the data they have to gain insights in customer’s behavior and leverage that information to gain a competitive advantage. The failure rate for big data projects is reported to be between 60-85%. Join Wolf & Company to find key steps to take to ensure your project is successful.  Attendees will leave the presentation with:

    • An understanding how to establish and the importance of a strong model risk management program in the evolving world of model, data analytics and machine learning/Artificial Intelligence.
    • Key things to consider in their Model Risk Management Policy and overall Risk Appetite Statements
    • Oversight requirements to ensure controls are in place to address model risk
  • REPEAT: ABA Core Platforms Committee Update | Liberty Room
    DJ Seeterlin, Chesapeake Bank
    The ABA Core Platform Committee is focused on ensuring that community and midsize banks can deploy the modern, innovative tools they need to compete effectively in today’s marketplace. That means helping member banks improve their relationships with core platform providers; promoting core innovation as a policy imperative; opening more opportunities for innovation; and providing recommendations for banks and their cores to move forward together. Working through its Core Platforms Committee, ABA has identified bankers’ top priorities for strengthening the bank-core relationships as data access, API deployment and contract fairness. The session will review the goals and current status of the work being done by the committee. This includes an overview of of direct meetings with management of the largest core providers and with several alternative core vendors.The session will include a discussion of the resources developed by the committee that are currently available to banks, and those in the works.
  • Security Roundtable Discussion** | Allegheny AB
    Moderated by: Dollie Kelly, C&F Bank, VBA Security & Risk Committee Co-Chair

3:10-3:30 pm | Networking Break in the Exhibit Hall | Colony ABCD

3:30-4:30 pm | Breakout Session #4, choose one:

  • The Five W’s of Elderly Financial Exploitation | Allegheny AB
    Lester Bain, Retired Bank Security Director
    This session will outline what elderly financial exploitation is, review the effects of elderly abuse and the warning signs.  You will learn what you can do to help.  Lester will detail some of the crimes that are formulated against our seniors and discuss real life examples of elderly financial exploitation.
  • Enhanced Cybersecurity Audit | Allegheny C
    Michael Ford & Mark Lohman, NetBankAudit
    This session will focus on strategies for successfully auditing a bank’s cybersecurity posture. Regulatory requirements will be discussed, and available industry technical tools will be evaluated. The new FFIEC business continuity management guidance will also be reviewed and the impact the new guidance has on cybersecurity expectations and integration into the broader risk management program at the financial institution.
  • REPEAT: Human Trafficking – What a Banker Should Look For | Liberty Room
    Josh Brown, The Fauquier Bank
    Following the session you should be able to identify red flags that are a reasonable indicator that someone may be a victim of human trafficking, or quite possibly the trafficker.
  • ERM Roundtable Discussion** | Patriot Room
    Moderated by Tracy Pastella, Chesapeake Bank, VBA Security & Risk Committee Co-Chair

4:30-5:30 pm | Shark Tank Showcase | Tidewater Room
Hear industry experts from Gradient Cyber, Q2, Quality Data Systems, 3SI Security Systems (and possibly more) in this fast networking session. Each presenter has five minutes to get straight to the point to highlight the benefits of their solutions—without the small talk.

5:30-6:30 pm | Networking Reception with the Exhibitors | Colony ABCD
Sponsored by:  Gaston ADT

Dinner on your own.  Enjoy your evening!

 

Wednesday March 4, 2020*


7:00-8:00 am | Continental Breakfast with the Exhibitors | Colony ABCD

8:00-9:00 am | Breakout Sessions #5, choose one:

  • Skimming, Scammers and Security | Allegheny AB
    Ben Hayden, SHAZAM
    Across the country, skimmers and the cloned cards they produce are costing banks millions of dollars in fraudulent transactions, re-issued cards and damaged reputations. Understand how skimming happens and what to do when it does occur. We’ll share real world examples and short videos to demonstrate how skimmers work, how data is collected and how easy it is to clone a card from the collected data. Once a card is compromised, learn how to mitigate the risk and ways to fight back.
  • Top Technology Trends to Avoid | Allegheny C
    Trent Fleming, Trent Fleming Consulting
    Drawing on years of experience, illustrated by real-life examples, Fleming will take the audience through a series of “don’ts” to help them know what they should DO!  Learn why the latest industry fad or media focus may be exactly the wrong thing for your bank, and leave with a short list of things to focus on to ensure success.
  • Data Should Be a Top Strategic Priority | Patriot Room
    Jerry Bradley, KlariVis
    Community banks have massive amounts of data related to their customers, markets, products and services; however, finding the most efficient way to access and use that data effectively continues to be a challenge. Bradley will discuss strategies to leverage your data effectively to increase wallet share, create organizational efficiencies, affirm your place in the market and create new franchise value while maintaining!
  • REPEAT: The Five W’s of Elderly Financial Exploitation
    Lester Bain, Retired Bank Security Director
    This session will outline what elderly financial exploitation is, review the effects of elderly abuse and the warning signs.  You will learn what you can do to help.  Lester will detail some of the crimes that are formulated against our seniors and discuss real life examples of elderly financial exploitation.

9:00-9:20 am | Networking Break in the Exhibit Hall | Colony ABCD

Dan Rene9:20-10:50 am | In Crisis: Making the Most of Communications Opportunities | Tidewater Room
Dan Rene, kglobal
Learn how to decipher fact from fiction in our world of instantaneous 24/7 news and social media misconduct. Be better prepared to address and respond to real or perceived crises and learn how to minimize reputational damage or avoid devastating consequences. It is critical to protect your business’s brand, reputation, profitability, and sustainability with proper preparation and a strategic communications strategy. Prepare your company against litigation, regulatory challenges, cyber risk, executive misconduct, extreme weather, and violence in the workplace, and respond effectively should the worst occur. Learn to limit potential disasters resulting from all forms of seriously flawed reporting or damaging social media posts. This session will feature an interactive element where the audience will help make decisions during a mock incident.

10:50-11:10 am | Networking Break in the Exhibit Hall | Colony ABCD

11:10-11:25 am | Sponsor Drawings | Tidewater Room

Trent Fleming11:25 am-12:25 pm | CLOSING KEYNOTE:  Getting it Approved | Tidewater Room
Trent Fleming
One aspect of managing IT, operations, or security groups that is often overlooked is the business side.  Planning that prepares you to execute on your mission may involve the purchase of new equipment,  replacement of existing solutions, maintenance and service plans, acquiring training resources, engaging outside resources to assist you, and a variety of other financial considerations.  This session will look into building and maintaining a business case that conveys your plans in language that the business side of the bank can understand and endorse.

12:25 pm | Conference Adjourns

*Agenda is subject to change.
**Roundtable sessions are open to bankers only.